If there is no match in the GAL, then it searches the first Contacts folder in the list. If there are matches in the GAL, you won't see any addresses from Contacts. Let's say you have the GAL set as the first list, followed by more than one Contacts folder. Use the Address book's Tools, Options dialog to control the order in which lists are searched in Outlook. Name resolution searches only one address list at a time. For the Exchange Global Address List (GAL), it searches several fields - display name, surname, mailbox alias and office (but, significantly, not first name).įor Contacts and Personal Address Book, the search fields include name and email address fields, but *not* the Nickname field on contacts. What fields does Outlook use to look up names for address resolution? It depends on the address list. Here's some additional information on how multiple address lists, including the GAL, affect the resolution process. You can force an autoresolve at anytime using Ctrl+K. When Name checking is disabled in Tools, Options, Email Options, Advanced Options it won't do it as you type the names in but it will check and resolve them when you hit Send. When more than one match exists for a name you've used before, Outlook resolves to the last name used and uses a green dotted line to alert you that other possibilities exist. When more than one possible match exist you'll see a red wavy underline. When one match is found, the name has a solid underline. Also known as automatic name checking, this feature allows you to type a name, or even just the first few letters, and the name resolves a few seconds after you tab out of the field. Autoresolution or Automatic name checkingĪll versions of Outlook support Autoresolve. There is one limitation that "gets" many users: when you use auto-resolution, Outlook searches the address books in order and when it finds a match in one address book, it stops looking in the other address books.
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Outlook will automatically get the address for you and will underline the full name in a dashed green line to highlight that auto-resolution did its job. The next time you want to send a message to that person, just type in the text from Step 2 again. If the contact you want is not listed, press Ctrl+K to bring up the Check names dialog then click More Names to browse for the correct contact.
You'll see a choice of matching names from your address book. When you see the name in the To box underlined with a red squiggle, right-click on the name.Fill in the subject and start typing a message.Type the text you want to use for the nickname into the To box.See Understanding Outlook’s Auto-Complete Cache for more information. You can clear the autocomplete cache by clearing the autocomplete cache or delete one address at a time as you type and then Delete. Autocomplete collects the addresses when you send new messages or reply. Right click to see the other addresses.Īutocomplete is the feature that shows addresses of people you’ve sent messages to previously and you can select matches as you begin typing. When more than one match exists for a name you’ve used before, Outlook resolves to the last name used and uses a green dotted line to alert you that other possibilities exist. When more than one possible match exist you’ll see a red wavy underline. This feature allows you to type a name, or even just the first few letters, and the name resolves a few seconds after you tab out of the field. There are other issues with the updates relating to how autocomplete works.Īll versions of Outlook support automatic name checking, also known as Autoresolve. The DisableAutoCompleteUpdate registry key may be the trigger for that specific behavior.
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There is a bug in a recent Office update that causes the autocomplete list to go up, not down.
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